Apple India has cherry picked Datalogics to serve Large Enterprises, Corporate Houses and SMEs for the strength that is manifested by the Enterprise team in offering holistic support. We have won many laurels from Apple for admirably winning customers and nurturing them for years to effectively implement and benefit from Apple Products and Technologies.

Adoption of Information Communication Tech in all Business Institutions is on the rise and providing ICT products and solutions requires deeper understanding of how individual Businesses work.

Our Enterprise team that has traversed around 3 decades in the evolution of ICT Industry and learned the knowhow of “what, why and how” businesses have been adapting technologies to enhance “Personal Productivity, Operational Efficiency and Customer Delight of their organization requires experience and Insight.

Datalogics has built expertise, strength and knowledge on every dot that connects the Enterprise Ecosystem. But it’s not just the partnerships. The team acts as an extended arm to Apple to reach out and delight the end users with every fine detail of Apple Technologies and the products & services built around Apple.

We provide custom App development support, consulting on ROI, Financing, POC, Deployment, Training, maintenance services and more as part of part of our enterprise service. We devise solutions after a careful understanding of the stringent demands for enterprise’s needs. This has been the way of life for the Enterprise Team. Let us know if you are quite familiar with Apple or wish to explore what Apple & Datalogics can do to your organisation.

The Apple II launch changed the world of learning and teaching forever. Apple has recognized this and is one of the few technology companies to focus and innovate for the educational sector. This commitment and care for the student community and education over the years, has built products, technologies and whole ecosystems for easy learning and effortless teaching. This has deeply inspired our education team to hand hold learners & teachers to understand this technology and deploy them in their learning environment.

Datalogics with their long partnership with Apple has been continuously developing expertise with adding related products, technologies and services that would cover all aspects of an educational institution, be it K12, Hi-Ed and Research. The team is sensible enough to demonstrate the minutest feature that helps a highly learned researcher and a K12 student.Today, Datalogics Edu team works with the leading Research Institutions, Hi-Ed Institutions of fame and International K12 Schools.

Leveraging on our connections with the leaders in the field of education, Datalogics fulfills the rightful obligations of the institutions by initiating, executing and nurturing Technology Awareness programs, Apple Leadership Tours, Apple Professional developer sessions, Adobe Creative learning sessions, Faculty training programs and many student-centric Technology workshops.

Also being an education partner for Adobe, we offer the full spectrum of education software for Communication, Collaboration and Connectivity to the students, teachers and the research communities.

Our strategic partnership with Samsung for Mobility & Displays falls synchronously in line with our Enterprise offering, be it Corporate, Government or PSUs. Implementation of mobility for Business productivity, Field data capture & validation, staff training, sales promotion, instant report generation are the key areas that our solutions team have specialized in. Digital India campaign from Govt. of India has been acting as a catalyst to Central Govt, State Govt., PSUs, Banking and Insurance institutions to expand their reach to every individual across the nation to use Mobile technologies for their personal productivity and thereby enjoying transaction transparency and customer delight.

The team is being motivated by the accolades and success stories in the past to add and implement newer projects and the passion to deliver the carefully crafted solutions to every complex and demanding requirement. The time-tested association with Developers, Vendors and OEMs facilitate an effective solution offering by the keen desire to create win-win-win for every stakeholder in the value chain. The art & science of Turnkey Project Management has been learnt and taught in a unique way that is unparalleled in the industry much to the envy of our competitor’s envy of and has assured our customers of the value we provide.

Technology Adoption, Digital India Initiatives and Mobility wave has brought many successful program implementations among State, Central Government and PSU organisations and Apple Technologies and Samsung Mobility Products have played key roles.

Carefully studying the best practices in the erstwhile world, deeper understanding of the newer technologies that would augment needs and creating a solution that would be practical solution has been the strength of the team. The team gains knowledge from the 100+ man-years of experience in acting as an interface between the practical Indian customer and the technology providers from across the globe. The team is being motivated by the accolades and success stories in the past to add and implement newer solutions and the passion to deliver the carefully crafted solutions to every complex and demanding requirement. The time-tested association with Developers, Vendors and OEMs facilitate an effective solution offering by the keen desire to create win-win-win for every stake holder in the value chain. The art & science of Turnkey Project Management has been learnt and taught in a unique way that is unparalleled in the industry much to the envy of our competitor’s envy of and has assured our customers of the value we provide.

Our strategic partnership with Samsung for Mobility & Displays falls synchronously in line with our Enterprise offering, be it Corporate, Government or PSUs.

Implementation of mobility for Business productivity, Field data capture & validation, staff training, sales promotion, instant report generation are the key areas that our solutions team have specialized in. Digital India campaign from Govt. of India has been acting as a catalyst to Central Govt, State Govt., PSUs, Banking and Insurance institutions to expand their reach to every individual across the nation to use Mobile technologies for their personal productivity and thereby enjoying transaction transparency and customer delight.

Our Team offers Graphics Computing using DELL Workstations, Mobility Solutions with Apple & Samsung, Corporate signage & Display Solutions using Samsung and BenQ, MDM from major OEMs, Endpoint Protector for Security and other products that would form a critical component to complete the holistic offering to the customer’s current and future needs. As an ongoing vendor under GeM, ELCOT and state nodal agencies in Karnataka is expending territories in the NCR and Maharashtra.

It has been ingrained in our DNA that service is an attitude. And that best practices, technical acumen, trained man-power play important roles in achieving customer satisfaction.

We hope to delight the customer in every support incidence through prompt and swift response. And we also strongly believe in assimilating a company’s value system and support principles and catering to their exact requirement.

The crucial word in our mission statement’s is ‘more’. As in “Always offering more to win customer loyalty” means one or a combination of many things that can’t be defined words but are taught to every individual in the team and thereby we achieve Customer Delight.

Datalogics, as an enterprise partner for leading brands in IT, while offering enterprise support solutions, the team makes sure that while focusing keenly on achieving customer delight from every individual user of the enterprise. Every enterprise demand, such as enhanced ROI, TCO and TAT, are met with diligently. Tailoring a support process and delivering support services as AMC, SLA and many such packages has been our key strength for many years. Technology updation, weekend workshops and OJT has been our customary practice to induct and enrolment service personnel in to the team.

Purchasing your new apple device is just the 1st step in joining the apple eco-system. After years of using other operating systems there might be a small learning curve in migrating to macOS and iOS. We are more than happy to guide you through this step by step, and addressing your every query. We believe it is this personal touch that sets us apart from purchasing elsewhere.

We also offer support and assistance to SMEs for transitioning to the apple ecosystem of macs and iOS devices. Our team is well versed in personnel training to solve product issues and also in identifying customer pain points and addressing them.

SMEs and Enterprise Apple Users with 10+ Macs can purchase AMC that is comprehensive on-site support offering for all Apple Devices that are less than 5 years of age. Our Maintenance consultant understands the pain areas and critical support requirements and offers a tailor made AMC: Monday-Friday 9-5, Monday to Saturday 8-8, 24X5, 24X7 Schemes. SLA could be tuned to support the network requirements of your organisation.

As an Apple Authorised Service provider popularly known among Apple Users in around Chennai, we now offer the following services

• Walk in Service at our Service locations at Chennai & Bengaluru.
• On-Call, On-Site Services in and around Chennai, Bangalore, Pune and soon in Mumbai.
• Enterprise Service for multi-location corporates under SLA for 24X7X365, 8to8 Working days, 10to5 Weekdays and in-House Helpdesk Services for Apple products.
• AMC under Comprehensive/Non-Comprehensive Services for Warranty and Post -Warranty installations of SME and Corporates
• Expert Service and Personal Training Support on demand.

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